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Qualifications and Certificates

If you have any childcare-related qualifications, such as an NVQ Level 3 qualification, or any childcare-related certificates, such as a certificate of Ofsted Registration, then you should ensure that they are properly listed on your profile. Having qualifications and/or certificates on your profile makes your profile more attractive to parents and clients and generally leads to more job offers.

Qualifications and certificates are managed via My Documents in your My Account. If you have any existing qualifications and/or certificates on your profile then they will be listed in My Documents, under the categories Qualifications and/or Certificates. If any of your listed Qualifications or Certificates are incorrectly listed, please email us at

If you have any childcare-related qualifications or certificates that aren't listed, you can upload a copy of the relevant certificate or paperwork yourself. To do this, please read the help article, How To Upload Documents. Once you've successfully uploaded one or more documents, you'll see them under "Uploads" and with an icon indicating that they're pending verification. Hello Mums will automatically verify any uploaded documents within 3 to 5 working days after which they will appear under Qualifications or Certificates as appropriate and will also be visible on your profile.