How Can We Help?

How often should I update my profile picture?

Once a year, we ask you to send us a new profile picture of you, which is basically a selfie that you take in front of a white background.

The profile picture should be:
-in front of a white background
-well-lit room
-you are allowed and encouraged to smile in the picture
-you should wear minimal make-up in the picture

Our appearance changes often that is why we need you to send a new picture every year. It's essential for the nursery to be able to match that picture to the ID that you bring with you to see that you are the person that we interviewed at Hello Mums.