https://youtu.be/sRZwuS9Gw08 Cancellation_policy.mp41.24 MB For pre booked bookings (any bookings made 6 or more hours before it's start time), we kindly ask you for a minimum of 6 hours notice. Should you cancel a booking with less than 6 hours notice, Hello Mums will charge you 50% of the booking. In case you need to cancel a same day booking (last minute booking for the day) we ask you to cancel 30 minutes within the original request. Should you cancel your same day booking with more than 30 minutes of the original request, Hello Mums will charge you 50% of the booking.