How Can We Help?

What does pending approval mean?

Sometimes you will see in your job list, once you complete the job, says pending approval. This means we send it to the nursery to approve the time slots that you said you worked. Once they do that, we'll close the time and we'll send it for payment. If the nursery doesn't come back to us on time, we'll close it on Tuesday and the payment is always on Wednesday.  Please do not worry when you see pending approval on your jobs after you completed them. That just means that we are working on it and it will be paid in due course.