Approving timesheets is a straightforward process that helps ensure accuracy in your records. Here’s how it works:
1. Email Notification
Each weekday morning, you will receive an email if there are timesheets requiring your approval. The email includes a pink button that links directly to your Tembo Care account.
2. Approve or Reject Online
You can approve or reject timesheets by either clicking the link in the email, or by logging into your Tembo Care account and navigating to My Account > Timesheets > Pending/Approved/Rejected.
3. Adding Notes for Rejected Timesheets
If you need to reject a timesheet:
Leave a note explaining the reason for the rejection.
Include the correct timings, and we will update the timesheet for you to review and approve again.
If a timesheet is rejected, our team will check the details and the timesheet will appear again for you under the pending section.
4. Timeframe for Approval
In any running week you have the whole week to approve the current timesheets. In addition, you have the following Monday (or Tuesday in case Monday is a bank holiday) to approve all timesheets from the previous week. After this, all outstanding timesheets are auto-approved and we will not be able to change the invoicing.
5. Auto-Approval for Older Bookings
Timesheets from bookings that remain unapproved by the week after the booking took place will be automatically approved and removed from your account.
By following these steps, you can manage timesheets efficiently while ensuring all records are accurate.
For further assistance please email us at bookings@tembocare.co.uk or call us on 020 3893 3336.
