How Can We Help?

How do I submit the hours the nursery practitioner worked?

1. Each of our childcarers must submit their start and end time, as well as their breaks after every single job they complete. 

2. The following working day after you have a booking with us we will send you a "Timesheet Approval" email providing you with the details the childcarers submitted.

3. Timesheets need to be approved via our website. Approvals or rejections must be done online within 48 hours, or we will assume you agree with the hours submitted.

4. You can either approve the timesheet or request a change to it by indicating the hours the childcarer worked. 

If you have any questions please email us at bookings@hellomums.co.uk or call us on 020 3893 3336.