Coronavirus - information for our childcarers, clients and parents


Coronavirus - information for our childcarers, clients and parents

Last updated: 17th of March, 2020.


In the current climate, we have to be very careful not to catch or spread the virus. If you need to cancel your booking, please do ASAP and not last minute. 

If you feel you are unwell or you came in contact with someone who has the virus or you just came back from abroad we advise you to stay at home. 

Coronavirus symptoms

- a high temperature – you feel hot to touch on your chest or back
- a new, continuous cough – this means you've started coughing repeatedly

How long to stay at home

- if you have symptoms, stay at home for 7 days
- if you live with other people, they should stay at home for 14 days from the day the first person got symptoms
- if you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.

If you have to stay at home together, try to keep away from each other as much as possible.

How to avoid catching and spreading coronavirus (social distancing)
Everyone should do what they can to stop coronavirus from spreading.

It is particularly important for people who:

- are 70 or over
- have a long-term condition
- are pregnant
- have a weakened immune system

- wash your hands with soap and water often – do this for at least 20 seconds
- always wash your hands when you get home or into work
- use hand sanitiser gel if soap and water are not available
- cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
- put used tissues in the bin immediately and wash your hands afterwards
- avoid close contact with people who have symptoms of coronavirus
- only travel on public transport if you need to
- avoid social activities, such as going to pubs, restaurants, theatres and cinemas
- avoid events with large groups of people
- use the phone, online services, or apps to contact your GP surgery or other NHS services


- do not touch your eyes, nose or mouth if your hands are not clean
- do not have visitors to your home, including friends and family


What you can do to support us and keep our families, nurseries and staff safe:

- Please read our updates

- Inform us of any planned holidays 

- If you are asked to self-isolate after holidays from work then please do the same with your children

- Inform us of any sick children

- If your child has a temperature keep them home 

- If your child gets antibiotics keep them home

- Avoid taking jobs if you are sick

- Inform us if you are linked to a confirmed case of (COVID -19)


If you are uncertain or have questions, please visit the NHS website here:

And the Government's website here: