Sat 21 Apr 2018
After months of testing, cashless payments are finally here, making booking a babysitter via Hello Mums even easier. Gone are the days when you have to remember to stop at a cash machine to make sure you have enough cash to pay your babysitter! Hooray!
So how does it work?
It's simple. Once your booking has ended, your babysitter tells us whether they started later and/or finished later than planned. We then text you the final booking times, and your babysitter's resulting fee. Then, approximately 24 hours later, we automatically charge that fee to your saved payment card and transfer it to your babysitter. Easy!
Want to add a tip? No problem! When we text you the final times and fee we include a link that takes you to your booking in your My Account. From there you can add an optional tip, complete the payment immediately, or even tell us if you think the times are wrong. And yes, your babysitter gets 100% of the fee and any tip!
We hope cashless payments will make your life easier, and improve your experience of booking a babysitter via Hello Mums, but we're always keen to hear your thoughts and feedback so please, as always, let us know what you think at firstname.lastname@example.org!